Shipping policy

Order Processing Time
At Shumails, all orders are processed within 1–3 working days after confirmation. Orders are not processed on Sundays or public holidays.
Delivery Time
Delivery time usually depends on your location. In most cases, orders are delivered within 3–7 working days after dispatch. However, delays may occur due to courier services or unforeseen circumstances.
Shipping Charges
Shipping charges (if any) will be clearly shown at checkout before you complete your order. Sometimes we may offer free shipping on special promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number so you can easily check the status of your delivery.
Delivery Responsibility
We work with reliable courier services to ensure safe delivery. However, once the parcel is handed over to the courier, delivery delays are under their control.
Contact Support
If you face any issue related to shipping or delivery, you can contact our support team with your order details, and we will assist you as soon as possible.